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A day in the life of a customer service agent — enhanced with AI. ✨

With @Microsoft Copilot, you can spend less time searching for information and more time providing high-quality service.

Check out this infographic to see what a day in the life of a service agent looks like with AI-powered support.

Do you need better visibility into inventory? Give us your answer in the comments.

Read how you can improve visibility with a new @Microsoft Dynamics 365 supply chain inventory add-in.

If you agree one subpar customer service is one too many, read this @Microsoft whitepaper, “Global State of Customer Service Sophistication.” It provides insight on customer loyalty risk factors and how you can address them with strategies and technology for modernizing service experiences. Download it here. 👉

Understanding your datacenter environment is key to a successful cloud migration. Watch the video to gain insight into the valuable lessons @Microsoft learned on their journey to the cloud via Microsoft #Azure.

IT teams need a modern approach to device management, one that seamlessly integrates all components, from the chip to the cloud. Learn how Surface has been designed with built-in support for simplified modern management of the entire device lifecycle. #SurfaceforBusiness

Read the guide: Modern Endpoint Management: Why ‘built in’ is better than ‘bolt on’