Technology Trends That Will Radically Change The Face Of Customer Care

Technology Trends That Will Radically Change The Face Of Customer Care

Lack of knowledge among representatives is one of the biggest pains for customers. That’s an issue we can help with. Mowry International is here to aid you in gathering the right set of tools to enable your representatives’ need to provide great customer service.

With Microsoft Dynamics 365, log and access customer history so you can immediately tailor your approach, and facilitate customer needs quickly. With the tools to customize individual customer service experiences your organization can reap the rewards of increased customer satisfaction.

Contact us today to find out how we can help.

Customer Story: Kelly Roofing

Customer Story: Kelly Roofing

At Mowry International, we understand that small business owners wear a lot of hats. You shouldn’t have to juggle operating on multiple business processes as well.

Eliminate redundancy and inefficiency by integrating all aspects of your business through Dynamics 365. It’s easier than you think. And when your behind-the-scenes processes are running smoothly, you can focus your energy on keeping your customers happy.

Customer story: Providence St. Joseph Health

Customer story: Providence St. Joseph Health

How does your business engage customers? Chances are, like many businesses, your system could use a little improving. At Providence St. Joseph, they must facilitate patient needs quickly and that means having instant access to patient history. Your team needs the tools to do the same and Mowry International knows how to help.

Microsoft Dynamics 365 is a powerful CRM tool that your organization can employ to streamline the information flow from customer to employee.

Contact us to find out how we can help you integrate a suite of Microsoft services to help drive your customer experience to new heights.

Elevate Your Email

Elevate Your Email

Why is email still the preferred method of communication for society and business communications? One reason is the growth of cloud technology, which has enabled hybrid solutions that can be customized to the unique needs of nonprofit organizations. Email cloud solutions provide more security and compliance while automating functionality for users, which ultimately save money.

Download the eBook “Elevate Your Email,” brought to you by Mowry International, to learn how a cloud email solution enables more features & functionality. @msftnonprofits

The Adecco Group connects a global workforce through innovative and collaborative technologies

The Adecco Group connects a global workforce through innovative and collaborative technologies

Like many decentralized organizations, Adecco Group didn’t have the infrastructure to access all the data they needed. That all changed after adopting Power BI. Now Adecco leverages a secure, well-managed infrastructure and benefits from visual drag and drop data exploration — a story you learn from by watching these two short videos!

“We’ve been making a lot of assumptions about things. Now they’re not assumptions anymore… I’ve been able to build not only my strategy, but also the priorities that we’re focusing on,” said Aly Sparks, Group Head of Talent Acquisition.

Good Decision Making Requires Good Data

Good Decision Making Requires Good Data

In a world full of data, how often do you wonder if you’re measuring the right thing? It’s a trial and error process and “Accurate data is king,” according to George Deeb of Red Rock Ventures in this Entrepreneur article. With Power BI’s drag and drop data exploration and Microsoft’s new AI Builder you can quickly and easily explore your data and adjust your focus. Get the insights you need to build your company’s success!

Microsoft Cortana unlocks data’s full potential

Microsoft Cortana unlocks data’s full potential

Modern business is being transformed by three major trends: Big data, the cloud and intelligence. The winners will master all three. Microsoft Cortana can get you there by unlocking the full potential of your data. Remove the divide between IT and the business side of your operation and empower your whole workforce to access data and drive better decisions.

Get more value from your enterprise data, contact Mowry International.

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Business data represents lost opportunities unless you take the time and have the right tools to operationalize it. Are your managers pressing for more access? Are they frustrated with static reports? Do you want more visual representations so decision makers can see what’s actionable?

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Guide to Creating a BYOD Policy for Small Business

Guide to Creating a BYOD Policy for Small Business

Do you want to give your employees the freedom to work from anywhere, but aren’t sure where to start in terms of securing company data on their personal devices? Check out this article to learn more about how to protect your company data across all devices.

At Mowry International, we can help protect your company data, no matter where it’s accessed from. Contact our team to learn more.