Why a ‘Personal’ Customer Experience Is Critical to Your Business’ Success

Why a ‘Personal’ Customer Experience Is Critical to Your Business’ Success

70% of consumers say a company’s understanding of their individual needs influences their loyalty. And contrary to what you might believe, customers don’t fear personalization, they expect it.

At Mowry International, we have seen–and we understand–that personalization and data transparency can be powerful tools to help you stay competitive with customers and to differentiate yourself in a commoditized marketplace.

Contact us to learn how cloud technology and intelligent data insights can help you win and keep customers.

AI leveling the playing field with Dynamics 365

AI leveling the playing field with Dynamics 365

Many small businesses disregard AI, believing it to be another tool exclusively useful and only available to larger organizations. This couldn’t be further from the truth.

AI is actually easier for smaller businesses to implement, as they are still growing and developing their systems. They have the opportunity to incorporate AI into the fabric of their business processes from the beginning.

AI can also be extremely useful, handling data and providing insights that most small businesses would not have the staffing to get otherwise, and providing access to the same smart decision-making tools as larger corporations at an affordable cost.

Customer story: Miral

Customer story: Miral

Abu Dhabi’s Miral recently embarked on a digital transformation journey that is helping them to understand customers and to find new ways of engaging with them. With Microsoft #Azure and #Dynamics365, Miral is using data insights to personalize content and to bridge the gap between physical and digital customer experiences.

At Mowry International, we understand the lifetime value personalized content and experiences can create with customers. To learn how you can use Microsoft Cloud-based tools to better engage with and to keep your customers, contact us today.

Making the Shift to a Modern Desktop with Microsoft 365

Making the Shift to a Modern Desktop with Microsoft 365

It’s time for a shift. A modern desktop helps you foster a highly secure workspace, empowered by the latest productivity, teamwork, and collaboration experiences for your #nonprofit organization.

Download “Making the Shift to a Modern Desktop with Microsoft 365,” brought to you by @msftnonprofits, for step-by-step guidance on planning your path to a modern desktop. #Tech4Good #DigitalTransformation @Office365 @Microsoft365

Finishing first with Renault Sports Formula One and Dynamics 365

Finishing first with Renault Sports Formula One and Dynamics 365

Watch this video to see how the Renault Sports team uses Microsoft #PowerBI and #Dynamics365 for Operations hosted in #Azure to process 35+ billion data points every race weekend to increase race car performance. Then contact Mowry International and let us show you how Dynamics 365 can help drive your business across the finish line first.

Business Central AI infographic

Business Central AI infographic

What if your software was more than just a tool, but also a teammate? Imagine a software that could alert you to when inventory needed to be replenished before you were at risk of stock-outs? Or developed a production plan for you based on sales forecasts?

Dynamics 365 Business Central’s built-in AI is able to look at your business holistically to identify problems and recommend effective solutions.

Here at Mowry International, we are excited to help you add the number one value technology tool to your arsenal: AI. Contact us to learn more.

Listening to customer feedback with Azure Machine Learning

Listening to customer feedback with Azure Machine Learning

With up to 500 employees in the air at any given time, Microsoft MSTravel is using Machine Learning to understand and improve user experience.

MSTravel uses Azure Machine Learning to extract data insights from traveler feedback and emails captured in Dynamics 365 CRM. These insights have helped them to build a more complete picture of users and their experiences.

At Mowry International, we can help you discover how you can also leverage CRM insights to improve user experiences. To learn more, contact us today.

Business Central UK Authority

Business Central UK Authority

Growing your business often requires investment: investment in hiring more employees, possibly an investment in larger office or warehouse space, the list goes on. However, one thing that shouldn’t require a large outlay of cash is your business platform.

With Business Central, there is no need to invest upfront in an expensive new license or your own physical data storage. If there is a capability you need, simply add it to your subscription; if there is something you no longer need, simply drop it.

We at Mowry International think that growing should be exciting, not scary. Contact us to learn more.

Business central capabilities

Business central capabilities

Your time is worth a lot of money, so is your customer’s. That’s why it’s critical to save time wherever you can. Those savings can translate to happier customers and reduced costs. At Mowry International, we know that saving time is tough, so we’re here to help.

With Microsoft Dynamics 365 Business Central, you can reach optimal output levels, plan with precision and analyze project performance to ensure your customers get what they need as quickly as possible.

You can leverage the same tech to keep your projects on time and under budget. Contact us today to find out how we can help you along your journey.

Microsoft 365 ROI Estimator

Microsoft 365 ROI Estimator

Show me the ROI! You want to keep your employees productive while giving them a great user experience, securely. So how do you do this while keeping the total cost of ownership #TCO down?

Use the “Microsoft 365 ROI Estimator,” an interactive tool brought to you by @msftnonprofits, to estimate the return on investment *per employee* your #nonprofit could see by moving from on-prem solutions to the cloud. #Tech4Good #SocialImpact #DigitalTransformation @Office365 @Microsoft365