Zurich Insurance Group gives its business units a modern, flexible customer engagement solution with Microsoft Dynamics 365

Navigating CS challenges? Discover how Zurich Insurance Group transformed customer service with Microsoft Dynamics 365, driving personalized experiences and boosting lead quality an impressive 40%. Get the story 📖 👉

@Microsoft Dynamics 365

3 ways collaborative apps like Workday in Microsoft Teams boost engagement and productivity

Enterprises are increasingly turning to collaborative apps to enhance workplace engagement and productivity. Take a look at this insightful blog by @Microsoft about the HR and finance app Workday integrated into Microsoft Teams and to easily engage with employees. This presents an opportunity for independent software vendors to earn customer loyalty by building easily accessible enterprise apps with rich features that deliver business value.

Modernize the Service Experience Guided Tour

Modernize the Service Experience Guided Tour

Modernizing service experiences is vital in today’s business landscape. Discover how Contoso Coffee relies on Microsoft Dynamics 365 for Customer Service to speed issue resolution, create seamless customer engagement experiences while boosting sales’ productivity. Take the tour and get inspired by the opportunities to reshape customer journeys 🌍 at your organization.

@Microsoft Dynamics 365

The New Performance Equation in the Age of AI

The New Performance Equation in the Age of AI

It’s common knowledge that an energized and empowered workforce is more likely to be productive and perform at an optimal level. So how do you get your teams to that level? Read this @Microsoft blog about how successful organizations are using AI to help create a “feedback flywheel” that gathers employee data, analyzes it and generates actions implemented company wide.

Reshaping the future of business with Microsoft Sales Copilot, Dynamics 365 Customer Insights, and a new cloud migration program

Reshaping the future of business with Microsoft Sales Copilot, Dynamics 365 Customer Insights, and a new cloud migration program

If you’re looking to modernize service experiences, take a look at this blog decribing how Microsoft Dynamics 365 Copilot is helping customers like Campari Group, Leatherman Tool Group and Northrop & Johnson break down data silos & enhance customer interactions. An incredible 63,000+ customers are experiencing Copilot in Dynamics. Talk to us about why you should be, too.

@Microsoft Dynamics 365